Secure Payments
For your absolute peace of mind, your debit or credit card details will be collected on our behalf by a Secure Payments Collection System provided by either PayPal or Nochex (your choice). These companies advise us when your payment has been accepted but will not pass on any card account details to us or anyone else. Both of these reputable companies run very secure systems and are registered with the appropriate UK authorites.
Cookies, Javascript and safe browsing
Cookies
To achieve the high access speeds which we believe our customers deserve, we make use of a temporary cookie to hold the details of products selected for the Shopping Basket/Trolley. We also create cookies to handle the checkout information. Cookies are small text-only files which are stored on the user's computer. We only set cookies that are automatically deleted when the user's browser is closed. Our Shopping Basket/Trolley system will not work if a user declines to accept our cookies or has JavaScript disabled (see next).
It is safe for you to set your browser to accept cookies but we recommend only accepting 'first-party' cookies. i.e. those which are set by, and used by, the domain you are visiting. Third-party cookies, which are set for use by some other domain, could be used to pass information on without your permission.
See below about recommended browsers.
Javascript
Javascript is a very useful programming language which allows web sites to be made more interactive and to perform tasks such as calculation and data verification. We use Javascript to run our basket and checkout system. It is safe for you to allow Javascript to run as it cannot access your files. Javascript should not be confused with ActiveX that can access your files under certain conditions.
See below about recommended browsers.
Email addresses
We need to have your email address to keep you informed about the status of your order, so please double check that you enter your email address correctly at the checkout. We may also use your email address to let you know about new products, services or features on our web-site. Other visitors may also request us to add their email address to our email list for the same purpose. At any time you can ask us to remove your address from our list. We will never make your address available to anyone else.
Happy Browsing
Our website is designed to work well with virtually any browser available, subject to our comments about cookies and Javascript above. However, we recommend the use of either 'Opera' or 'Firefox' as these browsers provide the highest level of both functionality and security. We would also recommend the use of a 'Firewall' and can recommend the product provided by 'Zone Labs'. Please use the links provided on the right to download any of these products, which are all free.
If you have any comments regarding any aspect of our business, please use the contact link on the left.